Welcome back,
Here's what's happening with your helpdesk
Open Tickets
12
🎫
+3 from yesterday
Resolved Today
8
✅
85% resolution rate
Avg Response Time
12m
⚡
-5min from last week
Customer Satisfaction
98%
⭐
Based on 45 reviews
Recent Tickets
| Ticket | Subject | Status | Priority | Updated |
|---|---|---|---|---|
| #1234 | Login issue on mobile app | In Progress | High | 2h ago |
| #1233 | Payment processing delay | New | Medium | 3h ago |
| #1232 | Feature request: Dark mode | Resolved | Low | 5h ago |
| #1231 | API documentation unclear | In Progress | Medium | 1d ago |
| #1230 | Account verification problem | Resolved | High | 1d ago |
Quick Actions
Recent Activity
JD
John Doe resolved ticket #1232
5 hours ago
SM
Sarah Miller commented on #1234
2 hours ago
RJ
Robert Johnson created ticket #1235
30 minutes ago